Terms & Conditions
THIS AGREEMENT is made on the day of application and becomes legally binding upon payment of booking deposit.
1) YOU, the client as detailed in your application.
2) Travel Teacher LIMITED whose registered office is 2 Watercress Terrace, Skylark Ave, Emsworth, PO107GQ, a company registered in the UK under Company No 09847693.
The following Terms & Conditions, along with Travel Teachers Code of Conduct apply to all projects and trips organised by Travel Teacher Limited. Please read all documents under Travel Teachers Terms & Conditions, along with the Code of Conduct carefully. By agreeing to Travel Teachers Terms & Conditions when registering on the application page, you are confirming your agreement to the following Terms & Conditions.
In these Terms & Conditions:
“We”, “us” and “our” refers to Travel Teacher Limited.
“You”, “your” and “individual” refers to the customer/volunteer making the registration/booking and includes all persons included on the particular booking who will be required to acknowledge receipt and acceptance of these Terms & Conditions.
“Participant” includes you and any other person taking part in the trip.
“Placement”, “programme”, “package”, “trip”, “expedition”, “place”, “booking” and “contract” refers to the placement arrangements stated in your application submitted.
2.0 Project Application
The project applications can be completed via our website (www.travelteacher.co.uk). Applying does not guarantee programme acceptance which is subject to availability and suitability. The individual applying (“Party Leader”) must be 18 years old or older and accept the Terms & Conditions on behalf of all those involved. The “Party Leader” must be authorised to make the submission on the basis of these Terms & Conditions by all persons named on the application. By submitting the application the “Party Leader” confirms that he/she has consent from all party individuals. The “Party Leader” is responsible for making all payments due to Travel Teacher.
To submit your application a registration fee of £250 per individual is required for our volunteering projects (£50 upon application, £200 90 days later). The registration fee will act as a deposit to confirm your place. Once the application has been completed and submitted to Travel Teacher, we will assess the suitability of the individuals and the availability of the requested programmes within two working days. In the event of your application being declined, Travel Teacher guarantees a 100% refund of the registration fee.
If you are successful with your application we will send you a “Project Acceptance letter” via email. The final remaining balance of the trip is to be settled no later than 60 days prior to departure. Please refer to the payment structure in section 10.0. If your “Project acceptance letter” is received within 60 days of your departure date the full amount is payable at the time of receiving the letter.
Upon acceptance, Travel Teacher will send you the following to your chosen address;
Travel Teacher Pre departure joining instructions
Training workshop Information
- Travel Teacher T-shirt (participant to collect at workshop)
3.0 Applicant Criteria
All applicants wanting to engage in our projects must be at least 17 years old. All Disclosure Barring Service/ Criminal Background Checks must be approved by Travel Teacher. It is the sole individual’s responsibility to disclose any criminal convictions on the application form. Similarly, any medical conditions that could affect them during the placement must be stated. All information will be kept confidential.
Travel Teachers in country expedition can be added to your application accessible via Travel Teacher's website.
5.0 Disclosure Barring Service
All programmes require participants to obtain a Disclosure Barring Service which is payable by each individual. All British Citizens require a minimum of “Enhanced Disclosure” check. Travel Teacher are able to facilitate Disclosure Barring Service for British Citizens. For non – British individuals a full criminal background check is required from the appropriate authority/regulator. All Disclosure Barring Service/ criminal background checks must be received by Travel Teacher 30 days before the programme start date. Travel Teacher reserves the right to cancel any individuals programme application if any undeclared offences arise.
We strongly advise travel insurance for all Travel Teacher customers. Your insurance should cover the following basics;
Medical and Emergency Travel
Cover loss or damage to luggage and personal belongings
Rescue and Assistance
We advise customers that are wanting to take part in excursions and other activities to ensure they have the correct insurance that covers the activities they wish to do. Our volunteers will be provided with a set of joining instructions prior to their experience. Part of this process requires you to complete our online emergency contact form which also contains information about your policy, so we are aware that you are adequately insured.
7.0 Accommodation & Food
Travel Teacher's home stay provides the accommodation and food for the duration of your trip. Volunteering placements will include full board during the week with breakfast and dinner just served at weekends (This is subject to destination. Please visit our project pages). A vegetarian option will be available for all meals. It is important that any food allergies are disclosed in the application.
For safety and security no outside guests are allowed to enter Travel Teachers accommodation. Such act is a breach of this agreement and will be resolved by management.
In addition the following rules will be obeyed by participants whilst in Travel Teachers accommodation;
Respect the rules outlined by Travel Teacher accommodation provider in regards to, but not limited to; smoking in your room, unauthorised alcohol consumption and curfews.
Maintain high levels of hygiene and cleanliness.
Ensure you stay within your allocated accommodation, if you chose to do otherwise you must inform your Travel Teachers Country Rep and accommodation provider of your whereabouts.
- To be respectful of other participants who are staying in the accommodation.
All accommodation as listed in programme overview
Full board during the week (Weekends breakfast & Dinner only). Veg. option available. (Subject to destination)
The service of 24/7 work placement support and mentoring
Return airport transfer
Entrance fee/ Cost of activity
- Transport from to and from activity
All packages/ programmes;
International or internal flights
Criminal Background Check
Meals other than those specified in programme/ tour itinerary
- Beverages (Except Drinking water)
10.0 Payment Methods
All payments must be made in British Sterling (GBP). We accept Payment via our Go cardless debit facility.
11.0 Payment Structure
To help assist customers paying for the trip, Travel Teacher allow for a payment structure which will be provided once your place has been confirmed. Full payment must be received 60 days prior to departure.
12.0 Consumer Protection
Financial Security – The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from us and for tour repatriation in the event of our insolvency. We comply with this regulation by having Financial Failure Insurance.
Travel Teacher guarantee a 100% refund of the registration fee if your application is declined. However, once you have received the “programme acceptance letter” and your place has been confirmed the registration fee is non-refundable.
All registration fees of £250 are non refundable.
Please see section 14.0 & 15.0 for reimbursement in the event of changes and cancellation from both parties.
14.0 Changes and Cancellation by Travel Teacher
Travel Teacher reserves the right to cancel your booking or change any of the facilities, services or prices described in our documents or website. We will endeavour to advise you of any changes known at the time of the booking. A “significant change” refers to a change in more than 24 hours or a major itinerary re-routing. If this does occur after booking Travel Teacher will endeavour to offer either a suitable replacement or full refund of money paid. A “significant change” does not include change in transport, food, named accommodation or programme structure.
By signing up to a Travel Teacher project you are acknowledging that our website and documents are an overview of the projects and services we offer. Certain changes including alternative accommodation, change of scheduled itinerary and different project working hours may occur therefore a flexible working attitude is paramount.
Travel Teacher reserves the right to cancel your booking for reasons of failure on your part to pay the final balance or force majeure (please see definition). If cancellation occurs for either of these reasons, Travel Teacher will not be liable for any refunds.
Force Majeure – Circumstances amounting to “force majeure” include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, acts of God, adverse weather conditions, all similar events.
15.0 Changes and Cancellation by you
Changes or cancellations must be notified to us by email to our UK office. Once confirmation has been issued and you have either received a “project acceptance letter”, alterations in date or project will incur an administration fee of £25. Changes cannot be requested any less than 30 days prior to your departure date. There may be additional costs due to change in date and/or programme which by requesting a change you will be liable to absorb these costs.
If you notify us less than 30 days prior to the proposed departure date the refund policy applicable to cancellation will apply. Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the programme and departure date is more than 30 days.
For programs with a deposit of £250.00 or equivalent the Participant will be entitled to cancel this Agreement at any time up until 20 weeks before departure. Any sums paid shall become non-refundable at the payment deadline of their associated invoice.
A cancellation will only be effective when we receive written confirmation via email of the cancellation. If you cancel your travel arrangements, then there will be no refund of the deposit (Registration fee).
16.0 Price and Surcharges
Due to the nature of our business, our project and trip prices are exposed to currency fluctuations. Travel Teacher reserves the right to change any prices at anytime. Once your booking is confirmed, Travel Teacher will absorb any increase in cost.
17.0 Minimum Group Size & Custom Tours
The minimum group size for our programmes is 10. If you would like to know how many people are booked on your trip/ programme, please contact the Travel Teacher admin office - firstname.lastname@example.org.
For custom tours that deviate from the standard tours displayed on Travel Teacher’s website, we request a minimum of four participants.
18.0 Passports, Travel Visas and Vaccinations
Any information or advice provided by Travel Teachers in relation to passports, visa requirements and vaccinations is done so in good faith but without the responsibility of Travel Teacher. Travel Teacher will endeavour to publish up-to-date information regarding travel advice and will assist our customer’s to the best of our ability.
It is your responsibility to ensure you have the correct passport (valid for more than six months from departure date) and visa’s to gain access to any country/region included in the travel arrangements which you purchased from us. If failure to do so, we have no liability to you for any cost, loss or damage which you suffer, nor will we refund you the cost of any unused portion of your trip.
You should contact your local doctor’s/surgery to arrange an appointment regarding vaccinations. You should book your appointment at least three months prior to your departure as some immunisations take a few weeks to become effective.
19.0 Limitation of Liability
Travel Teacher's obligations, and those of our suppliers providing any service or facility included in your trip, are to take reasonable skill and care to arrange for the provision of such services and facilities. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against Travel Teacher. In addition, we will only be responsible for what our employees and agents do or not do if they were at the time acting within the course of their employment (Staff) or carrying out work on behalf of Travel Teacher (Agents).
We will not be responsible for any injury, illness, death, loss (including loss of enjoyment or possession), damage, expense, cost or other sum or claim of any description whatsoever if the failure to carry out the contract is;
Attributable to you or any member(s) of your party
Attributable to a third party unconnected with the provision of the services contracted for and the event is unforeseeable or unavoidable.
Due to unforeseen and unusual circumstances beyond our control, the consequences of which could not have been avoided even if all due care had to be exercised.
- Force majeure. Defined in section 14.0.
20.0 Warranties, Liabilities and Assumption of Risk
Travel Teacher carefully vets all elements of our packages offered via risk assessments. We take our up most care of limiting any risk involved in the packages. We accept your application on the understanding that you appreciate the potential risks involved in participating in packages, including loss/damage to personal property, inconvenience and discomfort, injury or illness.
Any information provided by Travel Teacher, including but not limited to information about visas, vaccinations, healthcare, climate, baggage, group sizes and special equipment is given in good faith for information and educational purposes only but without responsibility on the part of Travel Teacher.
Travel Teacher shall have no responsibility for any activities undertaken by the Participant outside the scope of those directly relating to the Program. No warranty is given in respect of any activities outside the scope of those relating to the Program and it is the Participant’s responsibility to ensure that any person or company offering any activities possesses the requisite care and skill. The term “outside of scope” as used in this clause shall mean any and all actions or activities undertaken by the Participant that were not pre-arranged or procured by Travel Teacher, its employees or agents.
The Participant understands that certain risks may arise, including, but not limited to, hazards of travelling in remote areas; travel by auto mobile, van, bus, boat, train or any other means of conveyance; the forces of nature; civil disturbances; national or international conflicts; terrorism; arbitrary itinerary changes made by foreign governments or vendors; dive related accidents, boat accidents; interacting with dangerous wildlife; personal injury or illness from the local environment; accident or illness in remote locations without immediate evacuation or medical facilities; or negligent acts of third parties. The Participant hereby asserts that he/she knows, understands and appreciates these and other risks inherent in the Program and asserts that his/her participation is completely voluntary and assumes all risk associated with the Program and will hold Travel Teacher and its agents and employees harmless from and indemnify them for any and all claims, actions, suits, procedures, costs, expenses, damages and liabilities, including attorney’s fees, which may arise in connection with the Participant’s participation in this Program, any activities arranged by or for the Participant by Travel Teacher, its agents or employees, emergency medical care if considered essential by the most qualified on-site personnel.
The Participant further expressly agrees that the foregoing waiver and assumption of risks is intended to be as broad and inclusive as is permitted by applicable law and that if any portion there of is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect. The terms of this agreement shall further extend to the Participant’s heirs, personal representatives, successors and assigns.
21.0 Travel Teachers Code of Conduct & Policies
You must comply with the authority of the Travel Teacher management and their partnered organisations. If you commit an illegal act or if in the reasonable opinion of the project coordinator(s)/ Travel Teacher management your behaviour is causing or likely to cause danger, distress or annoyance to others, Travel Teacher may terminate your involvement in the project with immediate effect without any liability on our part and without a refund.
Definition: Universal precautions mean that everyone should be treated as an equal risk to yourself rather than equally safe.
All volunteers are responsible for keeping themselves and others safe from cross infection. Latex free gloves must be worn when in contact with bodily fluids, i.e. blood. As some children may have infections or disease that would be a risk, you must protect yourself from these at all times.
Travel Teacher will not accept responsibility for infections contracted while working in placements.
All accidents and incidents must be recorded in the Accident Book (kept by the work placement coordinator(s) as soon as is practical following any accidents or incidents. It is the volunteer’s responsibility to ensure it is completed correctly. Accidents and incidents involving all staff, volunteers, children and visitors should be recorded in the Accident Book, witnessed and signed as directed in the Accident Book.
Confidentiality is vital to ensure safety of all the children, staff and volunteers. Personal details and business should not be discussed outside of placements unless during debriefs with volunteer mentors.
You are only permitted to practice First Aid if you have up to date training and a current First Aid Certificate. You may be asked to show this. If you have a certificate you should inform your volunteer coordinator who will provide the current first aid document in order to familiarise yourself with the current practice at programmes.
Photography is prohibited across all placements involving children. Volunteers must seek permission to take photographs or video of the children for purposes of promoting Travel Teacher only. Photographs of the children cannot be used in public unless permission is granted from Travel Teacher, or published in the media or on the internet/Facebook.
It is expected that all volunteers will respect the following dress code:
Females – cover shoulders and refrain from wearing low-cut/see through tops. Wear either crop trousers/leggings or skirts, shorts can be worn.
Males – shirt or T-Shirt (No vests) with reasonable length shorts below knees or trousers.
When in tourist areas, it is permissible to wear beach attire i.e. shorts, bikinis etc. However, in public places i.e. shops, public transport, markets etc, more modest clothing is advisable.
Travel Teachers Child and Vulnerable Adult Protection Policy:
Travel Teacher has a responsibility to protect individuals at the projects we work at, and is fully committed to safeguarding and promoting the well being of children and vulnerable adults. Travel Teacher carries out screening of volunteers and has a Code of Conduct in place to ensure that everybody feels safe and protected while participating.
All volunteers must adhere to the Child Protection Policy and Law of our project countries. It is an offence to do or act in a manner which directly or indirectly harms children, or damages the prospects of safety and the health of the children, abuse or maltreat children physically, emotionally, sexually or exploit commercially resulting in actual or potential harm to the child’s health, survival, development or dignity.
Travel Teachers Equal Opportunities Policy:
Travel Teacher is committed to creating an inclusive working environment to maximize the potential of all volunteers, providing equal opportunities in all aspects of volunteering, avoiding unlawful discrimination at all projects.
Travel Teacher will not tolerate discrimination, harassment, bullying or victimization of volunteers.
22.0 Complaints Procedure
If you have any complaint during your trip, you must inform a Work Placement Coordinator, Programme Coordinator or any other Travel Teacher Management immediately. If you are not happy with the actions taken and are not satisfied please write a formal letter via email to Travel Teacher’s office within 30 days of return from your trip. We will not receive any liability for claims received after this period.
23.0 Personal Data & Image Rights
Travel Teacher will need to collect certain data such as your name and address, medical details, passport number, nationality etc in order to provide your placement at one of our programmes. For the purposes of the Data Protection Act 1998, we are a data controller. We may pass this data to suppliers of your travel arrangements. We may also pass this information to security or credit checking organisations, and to public authorities such as customs and immigration.
By making an application you acknowledge that we have the right to use images of you, including but not limited to photographs, film, or other similar creative materials, taken of you during your trip, for use in our marketing, or advertising material. If you do not wish for us to use any such images you should inform Travel Teacher management.
24.0 Applicable Law
These terms and conditions are governed by the Law of Great Britain
25.0 Errors & Omissions
Although we have made a concerted attempt to verify the accuracy of statements made in our trip/ programme documentation and literature, we cannot be held responsible for any error, omission or unintentional misrepresentation that may occur.
I HAVE READ THE WAIVER OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNITY AGREEMENT CONTAINED IN SECTION 20.0 OF THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND UNDERSTAND THAT I AM GIVING UP SUBSTANTIAL RIGHTS. I ACKNOWLEDGE THAT I AM SIGNING THIS AGREEMENT FREELY AND VOLUNTARILY, AND INTEND BY COMPLETION OF MY APPLICATION TO AGREE TO A COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY TO THE GREATEST EXTENT ALLOWED BY LAW.